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Website information

Accessibility statement

Windsor Heritage Collection wants this website to be usable by as many people as possible, including people who use assistive technologies or adapt how content is displayed.

Last updated:
22 July 2026
Policy version:
1.0

Our accessibility target

The website has been designed with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA in mind, but it has not yet undergone a complete independent accessibility assessment. We therefore describe its current status as not yet fully assessed and do not claim full conformance.

Accessibility features

Features confirmed in the current website include:

  • a skip link and semantic header, navigation, main and footer landmarks;
  • keyboard-operable navigation, buttons, links, form controls, cookie controls and FAQ accordions;
  • visible focus indicators on primary interactive controls;
  • one clear page heading followed by structured section headings;
  • programmatic form labels, required-field identification and live status or error messages;
  • alternative text for informative images and hidden treatment for decorative imagery where implemented;
  • responsive layouts intended to reflow on smaller screens; and
  • a cookie-preferences dialogue that moves focus into the dialogue, contains keyboard focus and restores focus when closed.

Known limitations

The review found the following limitations:

  • Form validation: server-side errors are announced in a summary message but are not linked to individual fields. This can make some corrections harder for screen-reader users. Review individual field errors and focus handling as part of the next form-accessibility improvement. You can email or telephone us instead.
  • Cloudflare Turnstile: when the security check is enabled, it depends on a third-party widget and JavaScript. If it prevents you sending the form, use the email address or telephone number below.
  • Assessment coverage: automated checks and targeted keyboard, zoom and responsive checks, when completed, cannot establish compatibility with every assistive technology. A broader assessment, including representative screen-reader testing, remains to be completed.

Reporting an accessibility problem

Email info@windsorheritagecollection.com or call 01344 534109. Please include the page address, what you were trying to do, what went wrong and, if useful, the browser or assistive technology you were using. We have not published a response-time commitment that the business has not approved.

Alternative formats and assistance

If you need website information in another format or assistance completing an enquiry, contact us to explain what would help. We will discuss a practical option without promising a format or service before confirming that it can be provided.

How this statement was assessed

This statement was prepared following a developer review of representative templates and components, inspection of semantic structure and accessible names, responsive-reflow checks at 390 pixels wide, and a targeted check of the cookie dialogue’s focus behaviour. The project’s axe accessibility suite was reviewed but was not independently run against this preview. This is not an independent accessibility certification.

Preparation and review dates

Date prepared
22 July 2026
Date last reviewed
22 July 2026